6.2 Changing your security phrases
To change the PIN on your device, you must have a role that has access to the Change My Security Phrases workflow.
You must also have a way of authenticating yourself to the MyID Client for Windows – if you do not remember your existing security phrases, you must have an issued device. If you cannot remember your existing security phrases and do not have an issued device, you cannot use the MyID Client for Windows to change your security phrases, and must contact an operator who can change your security phrases for you.
To change your security phrases:
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From the Actions list, click Change My Security Phrases.
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Authenticate to the MyID Client for Windows.
Note: The order of these authentication methods is determined by the Logon Priority tab in the Security Settings workflow in MyID Desktop. The MyID Client for Windows always attempt to use Window Logon first.
To authenticate using security phrases, provide your existing security phrases to continue.
To try an alternative method of authentication, click I cannot answer these security questions.
To authenticate using an external identity provider (for example, Microsoft Entra), click the link and authenticate using the external website.
To try an alternative method of authentication, click I cannot login with an external provider.
For details of using external identity providers, see the Setting up an external identity provider section in the MyID Authentication Guide.
Once you have authenticated, you can set your security phrases.
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Select a question from the list.
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Type your answer and confirm it, then click Continue.
Note: By default, MyID is configured for two security phrases, except for the startup user, which requires only one. The number of security phrases is determined by the Number of security questions to register option on the PINs page of the Security Settings workflow in MyID Desktop. Repeat the process of selecting a question and typing your answer for each required security question.
